Interview · Behavioural
Covers competing deadlines, setbacks, mistakes made in a rush, steadying others and planning for busy periods. Suits fast-moving or high-volume roles at any level. Follow-ups push for what the candidate actually did in the moment and what they changed afterwards, not how hard they worked.
Suits: Operations associate, Customer support specialist, Project manager, Sales representative, Software engineer
Interviewer: Tell me about a time you changed someone's mind at work. How did you go about it?
Candidate: Our team wanted to rebuild the billing page from scratch, and I thought it was the wrong call, so we put together a plan to…
Interviewer: You said "we". What did you say yourself, and what finally changed their mind?
Scored on
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Any role · Behavioural
Finds out how someone has really handled setbacks, conflict and pressure, one true story at a time.
Listens for
8 of 17 questions · 35 min · All levels
Any role · Screening
Finds out why someone wants the role, what experience carries over, how they work and when they can start.
Listens for
6 of 17 questions · 25 min · All levels
Any role · Behavioural
Finds out whether a senior hire sets direction, takes hard calls and leads without needing a title.
Listens for
6 of 17 questions · 30 min · Senior to Staff
