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Interview · Behavioural

Problem solving

Covers finding root causes, deciding with incomplete information, choosing between options and working through ambiguity. Suits analytical and operational roles at every level. Follow-ups push for the reasoning behind each step and for how the candidate knew they were right.

Suits: Analyst, Operations associate, Consultant, Project coordinator, Software engineer

Questions
7 of 17
Length
32 min
Format
Voice or typed
Levels
All levels
See this interview on a 30-minute call.
AI interviewerScored
Example
  1. Interviewer: Tell me about a time you changed someone's mind at work. How did you go about it?

  2. Candidate: Our team wanted to rebuild the billing page from scratch, and I thought it was the wrong call, so we put together a plan to…

  3. Follow-up

    Interviewer: You said "we". What did you say yourself, and what finally changed their mind?

  4. Scored on

    • Framing the problem25%
    • Use of evidence25%
    • Weighing options25%
    • Checking and learning25%

    Score, reasons and recording. Your team decides.

An example exchange. This interview's own questions open when you use it.

What it listens for, and how much each part counts.

Every answer is scored against this guide, with the reasoning written beside the score. You get the recording or the written answers too, and your team makes the call.

  • Framing the problem25%
    Finds the real problem and its cause before rushing to a fix.
  • Use of evidence25%
    Grounds choices in data or tests rather than assumption.
  • Weighing options25%
    Compares options against clear criteria and balances speed with risk.
  • Checking and learning25%
    Confirms the fix worked and improves their method from mistakes.
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