Interview · Behavioural
Covers disagreements with colleagues, pushing back, delivering unwelcome news and repairing relationships. Suits any role that deals with colleagues, customers or stakeholders, at every level. Follow-ups push for the words actually used, how the other person responded and how things stood afterwards.
Suits: Account manager, Customer success manager, Project manager, Team lead, Engineer
Interviewer: Tell me about a time you changed someone's mind at work. How did you go about it?
Candidate: Our team wanted to rebuild the billing page from scratch, and I thought it was the wrong call, so we put together a plan to…
Interviewer: You said "we". What did you say yourself, and what finally changed their mind?
Scored on
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An example exchange. This interview's own questions open when you use it.
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Any role · Behavioural
Finds out how someone has really handled setbacks, conflict and pressure, one true story at a time.
Listens for
8 of 17 questions · 35 min · All levels
Any role · Screening
Finds out why someone wants the role, what experience carries over, how they work and when they can start.
Listens for
6 of 17 questions · 25 min · All levels
Any role · Behavioural
Finds out whether a senior hire sets direction, takes hard calls and leads without needing a title.
Listens for
6 of 17 questions · 30 min · Senior to Staff
